LEGAL & PRIVACY
Privacy policy.
Privacy policy describing how Kurtz Global IT Solutions Inc. processes website, communication and support-related personal data.
This policy is published by Kurtz Global IT Solutions Inc. and describes the commitments and information that apply to the subject below. It should be read alongside any applicable written service agreement or application-specific notice.
1. Company and scope
Kurtz Global IT Solutions Inc. ("we," "our," "us") provides this corporate website and related business contact channels. This policy describes personal information collected through this website, emails and requests sent to our published contact addresses. Individual apps and contracted client services may have additional data practices and agreements; see application privacy information.
2. Information we receive
When you email or contact us, we may receive your name, contact details, organization, device or software details, account identifiers relevant to a support request, and information you choose to provide. Web infrastructure may process technical records such as IP address, browser characteristics, request time, URL, device and security diagnostics. We do not ask for passwords or payment card numbers through public email.
3. How information is obtained and used
Information comes from your communications and from ordinary website operation. We use it to answer inquiries, evaluate requested services, coordinate support, maintain website availability and security, handle privacy requests, fulfill agreements and comply with applicable law. We may maintain records of business correspondence and decisions.
4. Service providers and disclosures
Website hosting, network delivery and security may involve Cloudflare; company email and collaboration may involve Microsoft 365. These providers may process data on our behalf under their own contractual and service terms. We may also share information with vendors where necessary to deliver a specifically requested service, protect rights or comply with law. We do not embed advertising-network scripts or third-party marketing analytics in the current static website.
5. Cookies and similar technologies
The website itself does not set optional advertising or personalization cookies through its own JavaScript. Hosting or security infrastructure may use technically necessary cookies or similar mechanisms. Our cookie notice explains the distinction and how browser controls work.
6. Security
We use reasonable administrative and technical precautions appropriate to the information and systems involved, including encrypted HTTPS website delivery. No internet transmission or storage system can be guaranteed completely secure. Security concerns can be reported to [email protected].
7. Retention
We retain inquiry, support and correspondence records only for as long as reasonably needed for the purpose collected, contractual recordkeeping, security, dispute resolution or applicable legal obligations. Technical logs are subject to provider configurations and retention practices. App-specific retention and backup/deletion practices must be disclosed for each released application.
8. Your choices and rights
Depending on applicable law, you may have rights to request access, correction, deletion or other controls over personal information. Contact [email protected] or visit privacy choices. We may ask for proportionate identity verification and may retain information where a legal exception applies. You can also manage technical cookies through browser settings.
9. International processing
Service providers and business contacts may operate across jurisdictions. Data may be processed in countries other than yours, with protections governed by applicable law and service agreements.
10. Children
This corporate website is intended for general business and support information, not to solicit personal information from children. Specific apps serving younger audiences require additional privacy terms and age-appropriate safeguards.
11. External sites
Links to external providers or app stores lead to independently operated services. Their privacy practices are governed by their own notices.
12. Updates and contact
We may revise this policy as our services and data practices change. The effective date at the top identifies the published version. Privacy inquiries: [email protected]. Legal correspondence: [email protected].
1. Who we are and when this policy applies
Kurtz Global IT Solutions Inc. (“Kurtz Global,” “we,” “our,” or “us”) is responsible for the public website, corporate correspondence, and information we obtain directly in business inquiries. This notice explains the categories of personal information that may be processed when visitors use the website, contact us, request a proposal, or communicate about support.
A separately executed client agreement may govern how we process information on behalf of a business customer. Where we act only on a customer's instructions, that customer may be the data controller and we may act as its service provider or processor. Individual mobile or desktop applications may have additional disclosures; see Application Privacy.
2. Categories of personal information
- Business identity and contact details, such as name, work email, company, role, phone number, and correspondence.
- Service and technical details voluntarily supplied in an inquiry or support exchange, such as device type, operating system, configuration, diagnostic information, or ticket references.
- Business transaction and administrative records, where applicable, such as statements of work, invoice references, and billing correspondence. Payment-card handling, if offered, is subject to the relevant third-party payment processor.
- Website technical information generated during requests, potentially including IP address, requested URL, time, user agent, and security or diagnostic events handled by hosting infrastructure.
Do not send passwords, one-time passcodes, payment card data, or sensitive records through ordinary email unless a specifically authorized secure process has been established.
3. Where information comes from
We obtain information from visitors and representatives who contact us; business customers and authorized contacts; and website delivery, security, and operational services that process technical connection data. We may receive information from technology vendors when needed for an agreed customer engagement.
4. Purposes and lawful grounds for processing
- Responding to inquiries, proposals, customer requests, and support correspondence.
- Evaluating, establishing, administering, and performing service arrangements.
- Maintaining website availability, preventing abuse, investigating security incidents, and protecting lawful interests.
- Meeting bookkeeping, recordkeeping, legal, and regulatory obligations.
- Improving the clarity and usability of the site using information lawfully available to us.
Where applicable law requires a legal basis, processing may rely on contract performance, our legitimate interests, compliance with legal obligations, or consent when requested. We do not assume consent for optional marketing activities.
5. Service providers and information sharing
Website hosting, content delivery and website security are provided through Cloudflare Pages. Company email and collaboration are managed with Microsoft 365. Depending on a contracted service, authorized technical partners, software vendors, payment processors, or professional advisers may receive information only as necessary for the stated purpose, subject to appropriate obligations.
We may disclose information where reasonably necessary to protect security, comply with law, exercise legal rights, or respond to valid legal process. The website does not currently include advertising-network scripts or third-party marketing analytics. We do not describe operational data sharing as a sale simply because a service provider processes it for us.
6. International access and transfers
Digital services and service providers can process information from locations outside the visitor's country. Where cross-border data transfer restrictions apply, we evaluate available legal transfer mechanisms and contractual safeguards appropriate to the engagement. We do not represent that information is stored solely in any particular country unless an agreement expressly provides for that.
8. Information security
We take a risk-based approach to appropriate administrative, technical, and organizational safeguards. Measures may include access controls, secure service configurations, account protection, and monitoring relevant to the systems involved. No internet service or transmission method can be guaranteed completely secure. Security obligations for managed customer environments are established in the applicable written agreements.
See our Security & Responsible Disclosure page for reporting concerns.
9. Retention and disposal
We retain information for the period reasonably needed to handle the inquiry, provide contracted services, preserve necessary operational or business records, resolve disputes, and meet applicable legal obligations. Retention schedules differ by record category and agreement. We do not publish a single universal retention period that would be inaccurate for all systems. When no longer necessary, information is deleted, de-identified, or otherwise disposed of in a manner appropriate to the information and applicable systems.
10. Your privacy rights
Depending on your jurisdiction and our relationship with you, you may request access, correction, deletion, portability, restriction or objection, or information about certain disclosures. You may withdraw consent where applicable without affecting earlier lawful processing. Send requests to [email protected] or use Privacy Choices. We may require reasonable identity verification and may retain information where permitted or required by law. We do not require you to create a new account merely to submit a privacy request.
11. Children and application-specific services
This corporate website is intended for general business and support information, not knowingly to solicit personal information from children. If an application is designed for children or processes children's information, its separate documentation must accurately explain parental consent, age-related protections, and applicable requirements.
12. Updates and contact
We may revise this notice as our services change. The effective date identifies the version displayed here. Privacy inquiries: [email protected]. Formal legal correspondence: [email protected]. For app-related information, review Application Privacy.