APPLICATION SUPPORT
Get help with our applications.
Official application support contact, troubleshooting guidance, privacy resources and account help from Kurtz Global IT Solutions Inc.
SUPPORT CENTER
Reach the right support channel.
For help with an app published by Kurtz Global IT Solutions Inc., contact [email protected]. Include the app name, approximate issue time, device model, operating system version and a description of what happened.
For privacy or deletion requests, use the dedicated links below instead. Please never email passwords, authentication codes or payment card details.
Email app support ↗SELF-SERVICE
Find the information you need.
COMMON QUESTIONS
Frequently asked questions.
How do I report a bug?
Email [email protected] with the app name, version and steps to reproduce it. Attach a screenshot only if it contains no sensitive information.
How can I ask about a charge?
Contact [email protected] and identify the application and purchase channel. Purchases through Apple or Google may also be subject to their platform refund processes.
How can I request deletion of an app account?
Visit the account deletion page for an external request route. Apps that allow account creation must also provide applicable in-app account deletion functionality.
Where is the privacy policy?
Read our application privacy information and the website privacy policy. An individual app's disclosures must reflect its actual practices.